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Jim,
I just wanted to let you know how pleased I am with how my purchase of a new Honda Fit went. You made it very easy to buy the car long distance form California. Your internet price quote was prompt, was the lowest I received, and there were no surprises or extras added on later.
My daughter is thrilled with her new car. We are both glad that you went out of your way to find the right model in her favorite color. The delivery went very smoothly and she is now happily driving the car all over the state.
If I ever need to buy another car in northern Florida, I will not hesitate to contact you.
Sincerely,
William P. Buckley
San Jose, California

We purchased a CR-V from Lucas Honda a couple of weeks ago and wanted to take a moment to say what a positive experience it was thanks to our salesman, Jim MacDonald. We shopped several dealerships and online and kept coming back to your dealership because of his sales approach.
When we first spoke with Mr. MacDonald, he invited us to come drive a vehicle and offered to have it at the door available for us when we arrived. It was there. That's service we didn't get elsewhere. He offered us all the information we could want in trying to make our decision. At other dealerships when we were ready to leave, we knew the inevitable was going to happen--the introduction to the sales manager to pressure us to pressure us to purchase. So we appreciated that Mr. MacDonald respected our time and didn't make that part of the "deal." I don't know if that's procedure or just Mr. MacDonald but we liked it. He said he would call us the day after we purchased the vehicle. He did. All around this was the best experience purchasing a car ever. We've told our family and friends and will encourage others to come to Lucas Honda.
Thanks. Aleta Anderson.

Just a short note to let you know how thrilled my son was yesterday afternoon when I pulled into our driveway with his new CR-V. As a parent, it was a pretty neat experience. Thank you so much for your outstanding efforts and professionalism. The entire experience was one of the best car buying results that I have been involved with since I've been a customer. And that includes many vehicles purchased at Lexus and Acura dealerships. I really appreciate how smoothly you handled the entire deal--start to finish.
I won't hesitate to recommend you to any of our friends, neighbors or business associates looking to purchase a Honda. Thanks again for your time and effort.
Best wishes,
Charles R. Gregory, Jr.
Ponte Vedra Beach, Fl.

We bought a Honda Pilot from Lucas Honda after visiting other dealers and having to put up with juvenile sales pressure from individuals who were unfamiliar with their product and its pricing, we solicited quotes over the internet. Jim MacDonald from Lucas Honda contacted us promptly. I e-mailed him back with our specifications for the car and requested an "out the door" quote. He again responded promptly with the quote.
The other dealers' comments made me suspicious. They came back with prices they said included the price of the car and tax. I couldn't get out of them whether or not any dealer prep and fees for getting license plates were included. (I've been burned in the past with add-ons after the price has been agreed to).
We decided to go with Lucas. The purchasing experience was the best we have ever had with a car dealer. The price Jim quoted over the internet was the price on the contract--no surprises--no attempts to scam us with hidden "prep" charges and "document fees". The car we wanted was not in their inventory. Jim said it would take about a week for him to get it. He called back in five days and said the car was in.
Professionalism, honesty and no hidden add-on charges after the price was quoted.

We currently have the highest customer satisfaction scores ever recorded by American Honda in Jacksonville.

Call or E-mail me for your best price
on a new or pre-owned Honda

Jim MacDonald
Internet Sales Manager
904-655-0300

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